Council digital services must admire GOV.UK One Login from afar. Official guidance assigns the unification project to central government services that need a login or an identity check.
The guidance appeared in February 2024. It says those central services must use GOV.UK One Login. Central government organisations must agree adoption dates with the Government Digital Service.
Council digital services watch the door
Council digital services have no matching launch in this guidance. They can still offer twelve passwords for one bin collection. None must contain a recognisable noun.
The Office of Municipal Buttons welcomed the distinction. Director Colin Reroute said the border was clear. Nobody knew where a council portal ended and a central portal began. A submenu would decide.
One login offers a simple promise. A person signs in once and reaches services without a fresh password ritual. Meanwhile, local portals may keep asking whether the visitor is human, resident, ratepayer or the person who clicked remember me.
The password gets a committee
The guidance also tells central projects to avoid new long term identity contracts. It defines long term as more than twelve months. Officials now view such contracts like a website that demands a PDF before it reports a broken streetlight.
Prunella Cache, a fictional data steward, called that a valuable lesson. Efficiency does not spread by osmosis. Each department must procure it after a pilot, a review and a meeting about what single means.
The announcement offers council digital services no local launch. It offers no council procurement plan. It offers a national identity system and many organisations waiting to learn whether applicable applies to them.
Central government will advance its planned architecture. Local portals will guard passwords like minor aristocrats guarding damp title deeds. The public may eventually get one door. It will still need to find the building and prove that the reset email belongs to them.
Source: the GOV.UK One Login guidance